At srsspices.in, we strive to provide the best quality products and services to our customers. We understand that there may be instances where you need to cancel your order or request a refund. Please read the following policy carefully to understand our procedures regarding cancellations and refunds:

1. Cancellation Policy

Customers can cancel their order before the order has been shipped. Once the order has been shipped, it cannot be canceled.

To cancel an order, please contact our customer support team at  Contact:- rawadesmita0@gmail.com or 7620684028  with your order details as soon as possible.

2. Refund Policy

a. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receiving the order. We will arrange for a replacement or refund, depending on the customer’s preference.

b. Incorrect Orders: If you receive an incorrect order, please contact us within 7 days of receiving the order. We will arrange for the correct order to be sent to you at no additional cost.

c. Change of Mind: We do not accept returns or offer refunds for a change of mind once the order has been shipped.

3. Refund Process

Refunds will be processed within 10 business days after the return of the product has been received and inspected. The refund will be issued to the original payment method used for the purchase.

4. Return Shipping

For returns due to damaged or defective products or incorrect orders, SRS Spices will cover the cost of return shipping. For all other returns, the customer is responsible for return shipping costs.

5. Contact Information

If you have any questions or concerns about our cancellation and refund policy, please contact us at Contact:- rawadesmita0@gmail.com or 7620684028  

6. Changes to the Policy

SRS Spices reserves the right to modify or amend this cancellation and refund policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

By placing an order with SRS Spices, you agree to abide by the terms and conditions of this cancellation and refund policy.